Niyet policies
Contact Niyet
Help with applications, membership, billing, safety and privacy.
Updated:
Membership and billing support
Email [email protected]. If you already have an account, use that email address so we can locate your membership. Tell us whether your request concerns an application, cancellation, refund or another issue. Never include passwords, full card details or unnecessary identity documents.
Safety and privacy requests
To report a member, describe the incident and identify the relevant introduction without forwarding unnecessary private information. You can also use this address for access, correction or deletion requests, including media. We may ask for proportionate verification. For an immediate threat or emergency, contact local emergency services; this mailbox is not an emergency service.
Complaints
Please describe what happened and the outcome you are seeking. We will review the issue and reply by email. If you disagree with a membership or moderation decision, ask for a review and include any relevant context. Data-protection complaints can also be made to the appropriate supervisory authority.
Service operator
Operator details are being finalised before paid membership opens.